Overview of IONOS
IONOS is a web hosting and digital services provider with roots in 1&1, established in Germany in 1988. Its portfolio includes shared hosting, WordPress hosting, website-building tools, domains, email, VPS, dedicated servers, and cloud infrastructure. The US website serves individuals, developers, and businesses with both entry-level hosting and configurable server products.
IONOS can suit customers who want a managed hosting package or more configurable infrastructure as their needs grow.
Hosting Services
What Types of Hosting Does IONOS Offer?
IONOS offers hosting and deployment options for different technical requirements:
- Shared Hosting: general-purpose hosting with NVMe storage, email, SSL, and security features; resources vary by plan.
- WordPress Hosting: WordPress-focused plans with management tools, automatic backups, and security features on supported tiers.
- VPS Hosting: virtual servers with root access, configurable resources, and Linux or Windows options on eligible plans.
- Dedicated Servers: physical servers with dedicated hardware and configurable resources.
- Cloud Servers: configurable cloud compute with usage-based billing. Official Cloud Servers page.
- Website Builder: hosted site creation with templates and AI-assisted features on supported products.
- Deploy Now: GitHub-connected deployment for static websites, single-page apps, and supported PHP projects. Official Deploy Now page.
Plans and Pricing
What Plans and Pricing Does IONOS Offer?
The following tables summarize representative configurations and prices listed on IONOS’s official US product pages. Promotions and renewal rates differ by term and product; check the current checkout terms before buying.
Web Hosting
| Plan | Storage | Email accounts | Intro price | Renewal price | Term |
|---|---|---|---|---|---|
| Essential | 100 GB NVMe SSD | 1 | $4/month | $8/month | 1 year |
| Starter | 200 GB NVMe SSD | 2 | $6/month | $10/month | 1 year |
| Plus | 350 GB NVMe SSD | 4 | $1/month | $14/month | 1 year |
| Ultimate | 500 GB NVMe SSD | 5 | $10/month | $18/month | 1 year |
WordPress Hosting
| Plan | Storage | Email accounts | Intro price | Renewal price | Term |
|---|---|---|---|---|---|
| Essential | 25 GB SSD | 1 | $5/month | $8/month | 1 year |
| Starter | 50 GB SSD | 5 | $1/month | $12/month | 1 year |
| Plus | 75 GB SSD | 10 | $12/month | $17/month | 1 year |
Cloud VPS Hosting
| Plan | vCPU | RAM | NVMe storage | Intro price | Offer condition |
|---|---|---|---|---|---|
| VPS M+ | 2 | 4 GB | 120 GB | $4/month | First 3 months; 1-year term |
| VPS L+ | 4 | 8 GB | 240 GB | $6/month | First 3 months; 1-year term |
| VPS XL+ | 8 | 16 GB | 480 GB | $11/month | First 3 months; 1-year term |
| VPS XXL+ | 12 | 24 GB | 720 GB | $18/month | First 3 months; 1-year term |
The VPS offer lists regular monthly rates of $11, $21, $44, and $68 respectively after the introductory period. Confirm the billing schedule and total contract cost at checkout.
Cloud Servers
| Configuration | vCPU | RAM | Storage | Published price | Billing |
|---|---|---|---|---|---|
| Basic Cube XS | 1 | 2 GB | 60 GB | $0.008/hour | Usage-based; $5.76 per 30 days shown by IONOS |
Dedicated Servers
| Plan | CPU | RAM | Storage | Published price |
|---|---|---|---|---|
| L-16 SSD | Intel Xeon E3-1230 v6, 4 cores | 16 GB DDR4 ECC | 2 × 480 GB SSD, RAID 1 | $51/month |
| L-32 SSD | Intel Xeon E3-1230 v6, 4 cores | 32 GB DDR4 ECC | 2 × 480 GB SSD, RAID 1 | $55/month |
| XL-32 NVMe | Intel Xeon E3-1270 v6, 4 cores | 32 GB DDR4 ECC | 2 × 1 TB NVMe, RAID 1 | $73/month |
Main Features
What Are the Main Features Offered by IONOS?
- IONOS advertises 99.99% uptime for eligible web hosting products; this is a provider claim, not an independent measurement.
- NVMe SSD storage on current web hosting packages, with capacity varying by plan.
- SSL certificates and a first-year domain on eligible hosting plans.
- Malware scanning and DDoS protection on supported products.
- Automatic backups and WordPress management tools on supported WordPress plans.
- AI-assisted site creation features on selected plans.
- 24/7 support is advertised on the US contact page.
- Linux and Windows options on eligible Cloud VPS products.
- Root access and configurable resources on VPS and dedicated servers.
- Usage-based cloud server billing.
- GitHub integration and deployment workflows through Deploy Now.
- Website Builder templates and AI-assisted text and image tools on supported products.
Customer Support
What Are the Main Customer Support Channels Offered by IONOS?
IONOS lists several ways to get assistance with hosting, domains, and other products. Its US contact page advertises 24/7 support; channel availability and the appropriate route may vary by product. Use the official contact page for current details.
- Phone: US customer support is listed at +1-484-424-7392; IONOS advertises 24/7 support.
- Live chat: Listed on the official contact page; check current availability there.
- Help Center: Guides and troubleshooting articles at the IONOS Help Center.
- Cloud support: A dedicated Cloud Support route is available through the official contact page.
Frequently Asked Questions
Your Questions About IONOS, Answered by Hospedagens Pro Experts
Is IONOS a good web hosting provider?
How much does IONOS web hosting cost?
Does IONOS offer WordPress hosting?
Does IONOS provide managed WordPress hosting?
Does IONOS offer VPS hosting?
Does IONOS offer dedicated servers?
Does IONOS offer cloud hosting?
Does IONOS have a website builder?
Does IONOS offer reseller hosting?
Does IONOS offer free hosting?
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Is IONOS customer support available 24/7?
Does IONOS have a money-back guarantee?
User and Expert Opinions
