Company Overview
Founded in 2004 in Sofia, Bulgaria, SiteGround has established itself as one of the most respected and recommended website hosting companies in the world, and is even one of the few officially recommended by WordPress.org. Over two decades, the company has evolved from a small local operation into a massive global infrastructure, hosting more than 2.8 million domains. SiteGround’s differentiating factor lies in its transition to Google Cloud infrastructure and the development of proprietary performance optimization and security technologies, focusing on an audience that seeks premium quality and high-level technical support.
Types of Hosting Services
SiteGround offers a portfolio focused on high performance and easy management. The main services are:
- Shared Hosting : Ideal for small and medium-sized websites.
- Managed WordPress Hosting : Optimized specifically for the WordPress platform.
- WooCommerce Hosting: Solutions specifically designed for online stores.
- Cloud Hosting : Dedicated and scalable resources for high-traffic projects.
- Reseller Hosting : Focused on agencies and developers who manage multiple clients.
Siteground Plans and Pricing
Shared Hosting / WordPress
Shared hosting and WordPress plans are equivalent in terms of features and infrastructure at SiteGround.
| Plan Name | Disk Space | Monthly Visits (Bandwidth) | Number of Sites | Price | Action |
|---|---|---|---|---|---|
| StartUp | 10 GB | ~ 10.000 | 1 Site | $2.99/month | Learn More |
| GrowBig | 20 GB | ~ 100.000 | Unlimited | $4.99/month | Learn More |
| GoGeek | 40 GB | ~ 400.000 | Unlimited | $7.99/month | Learn More |
Cloud Hosting
SiteGround utilizes a fully managed cloud infrastructure, replacing older VPS and Dedicated Server models with a more flexible solution.
| Plan Name | CPU | RAM | Disk Space | Bandwidth | Price | Action |
|---|---|---|---|---|---|---|
| Jump Start | 4 Cores | 8 GB | 40 GB SSD | 5 TB | $100.00/month | Learn More |
| Business | 8 Cores | 12 GB | 80 GB SSD | 5 TB | $200.00/month | Learn More |
| Business Plus | 12 Cores | 16 GB | 120 GB SSD | 5 TB | $300.00/month | Learn More |
| Super Power | 16 Cores | 20 GB | 160 GB SSD | 5 TB | $400.00/month | Learn More |
Resources Offered
SiteGround is widely recognized for including advanced features even in its entry-level plans, focusing on the triad: security, speed, and usability.
Domain and Security
- Free SSL Certificates: All plans include a free Let’s Encrypt SSL certificate, essential for security and SEO.
- Daily Backups: Automatic daily copies of all data, with the option of quick one-click restore.
- Customized Security: Proprietary web application firewall (WAF) and artificial intelligence that blocks millions of brute-force attack attempts daily.
Performance
- Google Cloud Infrastructure: Websites hosted on one of the fastest and most reliable networks on the planet.
- Free CDN: Integration with a CDN (Content Delivery Network) that speeds up website loading for visitors from different geographic locations.
- SuperCacher: Three-tiered caching technology (Nginx Direct Delivery, Dynamic Cache, and Memcached) that dramatically increases server response speed.
Ease
- Site Tools: A proprietary, intuitive, and modern control panel that replaces the old cPanel with a much more user-friendly interface.
- One-Click Installers: Tools to install WordPress, Joomla, and other applications in seconds.
- Free Migration: Automatic plugin to migrate WordPress sites from other providers without complications.
Types of Support
Availability
SiteGround operates with a 24/7/365 support system . Response time is one of the lowest in the industry, with fast and efficient resolutions.
Channels
- Live Chat: Available 24 hours a day for immediate support.
- Ticket System: For complex technical issues that require in-depth analysis.
- Phone: Direct line for priority support.
- Language: The primary customer service is in English, however the company offers support in Spanish, German, and Italian during specific hours.
Guarantees
- 99.9% Uptime: Contractual guarantee of network availability, ensuring your website remains online with virtually no interruptions.
- Money-Back Guarantee: 30-day money-back guarantee for shared hosting plans to ensure complete customer satisfaction.
